Privacy Policy

1. Who We Are

FIBC.AI is an automation intelligence platform built for FIBC manufacturers and exporters. When you use our website or platform, we collect and process certain personal information. This policy explains what we collect, why, and how we protect it.

2. Information We Collect

We collect information you provide directly — such as your name, company name, email address, phone number, and role — when you fill out a demo request or enquiry form. We may also collect basic usage data (pages visited, time on site) through analytics tools to improve the platform. We do not collect payment information directly; any transactions are handled by our payment processors.

3. How We Use Your Information

We use your information to respond to your enquiry or demo request, to provide and improve the FIBC.AI platform, to send you updates or information relevant to your use of the platform (you may opt out at any time), and to comply with legal obligations. We do not sell your personal information to third parties.

4. Data Storage and Security

Your data is stored on secure cloud infrastructure. We implement appropriate technical and organisational measures to protect your information against unauthorised access, alteration, or disclosure. Enquiry and form data submitted through this website is transmitted to our team via encrypted channels.

5. Your Rights

You have the right to request access to the personal data we hold about you, to request correction or deletion of your data, and to withdraw consent for any non-essential processing at any time. To exercise any of these rights, contact us at connect@fibc.ai.

6. Cookies

We use cookies to understand how visitors use our website. Please see our Cookie Notice for details.

7. Changes to This Policy

We may update this policy from time to time. We will notify you of significant changes by posting the updated policy on this page with a revised date.

8. Contact

For any privacy-related queries, reach us at connect@fibc.ai or call +91 887 0007 811.